Frequently Asked Questions
Everything you need to know about shopping with OLFA
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.
Are your products covered by a warranty?
Yes, all OLFA products come with a 12-month manufacturer warranty against defects in materials and workmanship to ensure your total satisfaction.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.